Machine boots to bios .cannot load rom image

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Jojooi812
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Machine boots to bios .cannot load rom image

Post by Jojooi812 » Tue Dec 22, 2020 2:12 pm

Anyone know how to fix this issue, can’t seem to load past bios screen

Jojooi812
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Re: Machine boots to bios .cannot load rom image

Post by Jojooi812 » Wed Dec 30, 2020 6:56 pm

Help

Mike
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Re: Machine boots to bios .cannot load rom image

Post by Mike » Thu Dec 31, 2020 5:55 pm

I have my my hardware guy working on this. I've asked him to reply by Monday.

I can tell you we think this is a hardware failure--my guess is the eMMC. But we'll post again once we know more.

Sorry for the delay.

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Re: Machine boots to bios .cannot load rom image

Post by Jojooi812 » Sun Jan 03, 2021 1:58 am

Looking forward to the answer and resolution.

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Re: Machine boots to bios .cannot load rom image

Post by Mike » Tue Jan 05, 2021 1:48 am

Spoke to our tech team today, the problem appears to either be the BOIS or eMMC.

If it's the BIOS, try resetting it, by using the left arrow key and going to, "SAVE & EXIT" along the top menu.

Move with the down arrow key to "Restore Defaults". The system will ask you to confirm, select. Yes".

If the system doesn't reboot, select "Save Changes and Exit".

If this gets you past the BIOS screen, then the eMMC is probably good. If not, then it may have gone bad. If so, you'd probably need to replace it with an msata/sata drive. However, this can be a fairly complicated task, as some drives may not support booting from this BIOS.

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